|Q1. Can I have a sample order?
A. Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A. Samples need 4-10 days, mass production time needs 2-5weeks, it depends on order quantity.
Q3. Do you have any MOQ limit?
A. No, 1pc for sample checking is available, we have MOQ for mass production.
Q4. How do you ship the goods and how long does it take to arrive?
A. It usually takes 5-12 days to arrive. Airfreight and seafreight is also optional.
Q5. How to proceed with an order?
A.Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production and then delivery
Q6. Is it OK to print my logo on the product?
A.Yes.OEM/ODM services offered
Q7.Is this product safe?
A:Passed the overcharge, over discharge, over temperature, short circuit, acupuncture and other safety tests, no fire, no explosion at any circumstance;
Q8.Which certificates do you have?
A:We have CE/ROHS/UN38.3/MSDS ...etc.
Q9.How about warranty?
A:5 year warranty.
Q10: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers’ benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from,we’ll do our best to serve our customers to help them save time & money!
3.one selection,a lifelong conpanionship!